Terms and Conditions

We have taken the time to simplify terms and conditions to use our services. Most of our guests comment to us that they find our terms and conditions clear and understandable. However if anything is uncertain or you have additional questions, please do not hesitate to email, call or WA us, and we will clarify or answer your questions promptly.

Reservation/Booking Procedures:

• We will not accept last-minute bookings.
• Fill out our Reservation/Booking Form providing us with details of your full name, e-mail address, flight number, arrival time, mobile number, and others.
• Please allow up to 24 business hours for us to respond to your email.
• You will get 2 e-mail separately, 1 e-mail as a reply for your booking and 1 e-mail for a Payment Request.
• Please note that your booking will be confirmed after We received the payment.

Transfer Fares/Rates:

• The prices shown are per-car (not per person).
• Rates are subject to 7%  transaction fees.

Our cars and Capacity:

• We use fully air conditioned private car with maximum 4 persons per-car.
• Luggages: maximum 1 suitcase + 1 handluggage per-person.

Surfboards:

• There is an additional costs to transport your surfboards. Please find the price on our Price List’s page.
• The surfboards only allow a maximum of 4 pieces per-car.
• The surfboards must be covered by the surfboard bag.
• The surfboards will be placed inside or on the roof of the car.

Payment Methods:

• All payments should be made by major credit cards (ie: Visa, MasterCard) through PayPal online payment system.
• You will received a confirmation after made a payment.

Pick-up at the Airport:

• Our driver with a sign of “Guest Name” will seeing you at the meeting point on arrival terminal.
• Our driver will wait a maximum of 60 minutes from E.T.A. that we received on booking request.